FREQUENTLY ASKED QUESTIONS

We are a state licensed and nationally accredited substance use disorder treatment program located in Rancho Mirage, California. We also offer dedicated mental health treatment for adults, combining medical, psychological, and emotional care in a calm desert setting near Palm Springs.

? We are located at 72301 Country Club Dr., Ste 200, Rancho Mirage, CA 92270, in the Coachella Valley near Palm Springs. Our peaceful desert campus is designed to provide comfort, support, and safety throughout your treatment.

You can reach us by phone at 833-773-3869 or by email at info@solutionpointbh.com. You can also fill out the contact form on our website, and our team will follow up to help you plan your next steps.

Our residential program follows a proven model of care; whereby we detox, stabilize, assess, and refer. We are a 10-bed center in Rancho Mirage, offering private rooms, individualized care, excellent staff to client ration, in a serene and immaculate environment.

Our program is built on a proven 21-day model of care, which may be extended based on the individual clinical needs of each client.

We have a maximum capacity of 10 clients, each with a private room and full-sized bed. Our intimate setting allows us to provide highly individualized care focused on healing the body, clearing the mind, and changing lives.

We use a structured, whole-person approach that includes detoxification, stabilization, assessment, and clinically appropriate referrals as indicated.

We address addiction and mental health concerns concurrently when clinically appropriate. Our dual diagnosis care is designed for people dealing with substance use along with depression, anxiety, trauma, or another mental health conditions.

Detox is the medically supervised process of safely removing drugs or alcohol from your body so it can rebalance its natural chemistry. It is the first step toward recovery, with monitoring, comfort, and care provided as your system stabilizes.

Medically supervised detox is essential because some substances, like alcohol or benzodiazepines, can trigger seizures or life-threatening complications when stopped abruptly. We manage withdrawal symptoms with safety, dignity, and comfort throughout the process.

You will have your own private room and be monitored 24/7 by our clinical team, which includes our medical director, nurse practitioner, licensed nurses, and trained technicians. We prescribe comfort medications when clinically appropriate, alongside hydration, nutrition, and movement.

After detox, we help clients move into stabilization, assessment, therapy, and recovery planning. Clients may meet with licensed therapists, counselors, case managers, and a psychiatrist to map a personalized treatment plan.

An addiction assessment is the first step toward clarity in your care. We use evidence-based tools to determine whether a substance use disorder exists and how severe it is, forming the foundation of your personalized treatment plan.

The assessment helps us build a plan rooted in your unique needs. It identifies co-occurring conditions like PTSD, bipolar disorder, or depression that often play a significant role in relapse, so we can address the full picture, not just the addiction.

We offer Partial Hospitalization Program (PHP) and Intensive Outpatient Program (IOP) options, including day and evening schedules. These programs provide high-level clinical support for substance use recovery without requiring a residential stay.

Our Partial Hospitalization Program offers 6-hours of group and individual therapy, five days per week. Our non-residential PHP program is designed to support, and build upon, the process of recovery initiated in the residential program.

Our Intensive Outpatient Program offers 4 hours of structured therapy 3 -4 days per week, while living at home. IOP provides flexibility in addressing work and family responsibilities, while strengthening the foundation for sustained recovery.

Yes. We offer evening IOP Tuesday through Thursday from 5 p.m. to 8 p.m., so you can receive consistent support while continuing work, school, or daily responsibilities.

We offer outpatient mental health treatment for adults, including PHP and IOP with daytime programs, plus psychiatric oversight and therapy-based care. We focus on mood and personality disorders with individualized, targeted support.

We provide outpatient mental health care for adults experiencing a range of concerns, including depression, anxiety, bipolar disorder, borderline personality disorder, PTSD and trauma, and dual diagnosis. Our program is especially suited for people who may be highly functioning on the outside but feel emotionally overwhelmed or stuck in patterns they cannot fully identify.

Dual diagnosis treatment addresses substance use and a co-occurring mental health condition together. With licensed clinicians and medical support, we treat both needs at the same time while exploring underlying issues such as trauma, disconnection, or emotional pain.

Addiction and mental health concerns often reinforce one another, so treating only one may not lead to lasting recovery. We address both from the beginning to support genuine stability, not just short-term symptom relief.

Medication management is a specifically tailored, collaborative process, to ensure treatment is safe and effective. It often includes psychiatric evaluations, ongoing monitoring, and medication adjustments as indicated.

Your sessions may include comprehensive psychiatric evaluations, a review of your medical and mental health history, regular follow-up appointments, education on each medication, and coordination with your therapists. We see medication as one tool within your broader plan.

Individual therapy is a one-on-one process with a trained clinician in a safe, confidential space. We use evidence-based approaches to help you process experiences, identify patterns, and build new ways of responding to challenges.

Group therapy is led by licensed clinicians and creates a supportive space to share experiences and learn from peers. It helps build confidence, empathy, and resilience through guided discussions, skill-building, and practicing healthy relationship dynamics.

Trauma-informed therapy recognizes how past experiences affect emotions, behaviors, and the body. Instead of asking what is wrong with you, it asks what happened to you, creating safety and trust to process the past and build tools for stability.

CBT is a structured, evidence-based therapy that helps you recognize unhelpful thought patterns, manage difficult emotions, and change behaviors that may be holding you back. It can support people experiencing depression, anxiety, bipolar disorder, PTSD, or emotional overwhelm.

Aftercare is ongoing support that supports your transition safely back into daily life after detox, stabilization, and assessment. It provides structure and guidance to maintain sobriety, build a sober support network, and continue healing over time.

Aftercare is important because addiction, like many chronic conditions, benefits from ongoing support. Licensed and certified therapists and counselors provide education, encouragement, and accountability to help reduce the risk of relapse.

Yes. We offer a weekly, professionally facilitated educational support series via Zoom for family members. These sessions help families understand the impact of substance use disorder and connect with other families going through similar experiences.

Yes. Family visitation is available on Sundays from 12:00 p.m. to 4:00 p.m. In special circumstances, additional visitation time may be granted by the Program Director.

Our Rancho Mirage campus offers private rooms, a private chef, outdoor mineral baths, yoga, sound bath healing, and meditation on-site. A favorite off-site activity is our Saturday Morning Serenity Hike on local Coachella Valley trails.

We do not have an on-site gym, but we provide membership at Power of Fitness which is available to clients. Transportation is provided. Yoga, meditation, and mineral baths are available on-site.

Yes, we are a dog-friendly treatment center. The ability to bring your dog is decided on a case-by-case basis and is a shared responsibility between you and our team, with the safety and comfort of all clients as our priority.

Yes. We are in-network with Anthem Blue Cross, Blue Shield, Cigna, Aetna, MHN (Health Net), Humana, and First Health, and we accept most PPOs. Our admissions team will address any insurance questions/concerns you may have.

In addition to in-network insurance, we can bill out-of-network insurance plans, and clients may also choose to self-pay. Our admissions team can help you review your options before treatment begins.