OUR BELIEFS AND OUR CODE OF ETHICS

Find out more about our ethics and beliefs

At SolutionPoint, we operate with unwavering belief and integrity. We honor the dignity of every person, guided by evidence-based care, 12-step principles, and ethical business practices that put client wellbeing first.

Our Beliefs

  • We believe substance use disorder is a primary, progressive, chronic, and potentially fatal brain-centered disease
  • We believe clinically appropriate and evidence-based treatment works
  • We believe in the principles set forth in the fellowship of Alcoholics Anonymous, and other proven 12-step programs, and incorporate these principles within our treatment protocols
  • We believe organizational health starts at the top, and as such, it is our number one strategic initiative
  • We believe building SolutionPoint upon a foundation of trust and safety yields corporate stability
  • We believe the client’s best interest is the only interest to be considered
  • We believe purpose precedes profit
  • We believe treating everyone the way we want to be treated is at the core of who we are
  • We believe doing the right thing at the right time for the right reason is strategically sound
  • We believe a good clinical decision and a good business decision is the same decision
  • We believe it is unethical to ask a client to do something that we as a staff are unwilling to do
  • We believe creating partnerships with like-minded organizations promotes the wellbeing of our clients
A man stands in the rain at sunset among palm trees, reflecting the resilience and depth behind solutionpoint beliefs and ethics.

Code of Ethics

SolutionPoint Behavioral Health is committed to maintaining the highest levels of professionalism and ethical conduct through the entire continuum and spectrum of clinical and business services, marketing, admissions, and treatment services. To ensure adherence to such responsibility and accountability, SolutionPoint Behavioral Health has adopted the following Code of Ethics:

  • SolutionPoint does not engage in any form of misleading or deceptive practices in its online marketing, public relations, advertising, or collateral promotion materials.
  • SolutionPoint does not make or receive financial payments or remunerations for patient referrals. Furthermore, SolutionPoint does not support or refer to any other programs which engage in these practices.
  • SolutionPoint does not admit clients for whom we are not the clinically appropriate facility. We recognize the limitations of our model of care and always refer clients and families for whom we are not appropriate to other like-minded programs.
  • SolutionPoint, as safe and appropriate, encourages visits from clients, families, and referents to see our facilities up close, meet with the staff, and experience the spirit of our community.
  • SolutionPoint believes a good business decision and a good clinical decision are the same decision. Our pricing is transparent and constructed to support clinical excellence, attract great staff, maintain a beautiful facility, and provide our clients tasty and healthy food in a comfortable, safe, and healing environment.
  • SolutionPoint always treats clients and families with respect and dignity and places the wellbeing of our client community above all else.
  • SolutionPoint marketing is fundamentally about providing exposure for our programs and services to families, professionals, and prospective clients. We strive to accurately convey the day-to-day activities of our program and will never exploit client privacy by using video or photographic images of our clients to promote our program. The image, likeness, or personal testimonials of former clients may be used after a client has been discharged from our program for one year, but only with the prior written permission of those individuals.